The inability to communicate can play a cruel joke on us. Very often, people notice a person's readiness or unwillingness to contact. This usually happens in situations such as waiting for a doctor's appointment or waiting in a supermarket queue. A slow reaction can also encourage people to go ahead, not agreeing with you in turn. Many will say: "Is impudence in this case the only correct solution?" We often substitute the concepts of arrogance and the ability to defend our rights. This is the essence of communication. The ability to present yourself in such a way that your opinion and step will be listened to. This will help you not only to fall for the bait of scammers but also to get away with it, for example, in communicating with an inspector on the road or a doctor. Always stand up for your truth and don't be afraid to have a discussion.